Grievance Redressal Policy
At SV Stock Research, we are committed to delivering professional and ethical services to our investors. We have established a structured grievance redressal framework to ensure that investor concerns are addressed in a fair and timely manner.
Grievance Redressal Principles
- All investors will be treated fairly and respectfully.
- Complaints and queries will be handled professionally and resolved within a reasonable timeframe.
- Our team will work in good faith to ensure investor satisfaction while adhering to compliance and regulatory guidelines.
Grievance Redressal Mechanism
Investors may reach out to our dedicated Client Servicing Team in case of any queries or concerns. All grievances should be communicated in writing via email or telephone. We encourage investors to provide complete details to facilitate prompt resolution.
Contact Details for Grievances
Email: compliance@svstockresearch.in
Customer Support: +91 -7039335269
Upon receipt of a complaint, our team will acknowledge the issue and aim to resolve it within 10 business days. If a satisfactory resolution is not provided, investors may escalate their concerns as per regulatory provisions.
Regulatory Escalation
If you are not satisfied with our response, you may escalate your grievance to SEBI through the SCORES portal at https://scores.sebi.gov.in/. SEBI also provides an Online Dispute Resolution (ODR) Portal for dispute resolution in the securities market, which can be accessed at https://smartodr.in/.
For further assistance, please reach out to us:
Email: compliance@svstockresearch.in
Website: www.svstockresearch.in